Watch Repairs
Repair checklist:
Watch World offers a unique repair service. Available for in-store and long distance clients.
Check 1
Include completed repair form (attached; please include one form per timepiece and keep a copy for your records)
Check 2
Include timepiece for repairs
Check 3
Include a copy of proof of purchase or the completed warranty card for all warranty repairs. Failure to include proof of purchase or warranty card will result in non-warranty repair cost.
Check 4
Quotes will be sent via email with payment instructions if applicable
Check 5
We suggest you send your timepiece by insured, trackable means and properly packaged to protect against damages during transit.
Check 6
If the watch proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge.
Check 7
For more questions please contact our customer care representatives at +27 11 011 9140
